Müssen Gäste geimpft sein, um an der Kreuzfahrt teilzunehmen?
Regent Seven Seas Cruises heißt alle Gäste an Bord willkommen, unabhängig von ihrem Impfstatus. Die lokalen Richtlinien der Zielorte sind jedoch zu berücksichtigen. Impfanforderungen (sofern zutreffend) werden Gästen etwa 30 Tage vor der Kreuzfahrt bekannt gegeben.

Was gilt als „vollständige Impfung“, sollten lokale Anforderungen eine Impfung gegen COVID-19 erforderlich machen?
In order to be considered fully vaccinated, unless otherwise noted, U.S. Food and Drug Administration (FDA), European Medicines Agency (EMA) and/or World Health Organization (WHO) authorized single brand vaccination protocol will be accepted, with the final dose having been received 14 days or more prior to embarkation. Vaccines include J&J Janssen, Pfizer-BioNTech, Moderna, AstraZeneca/Oxford (also known as Covishield and Vaxzervria), Sinopharm BIBP, Sinovac and Covaxin. These vaccines are listed as examples. Refer to FDA, EMA or WHO websites for full approved current list.

A mixed vaccination combination of two doses of an FDA or EMA approved/authorized or WHO Emergency Use Listed (EUL) COVID-19 two-dose series with a minimum interval of 17 days will also be accepted. Hinweis: individuals receiving a Janssen COVID-19 vaccine before or after another COVID-19 vaccine are considered fully vaccinated against COVID-19 14 days after receipt of the single dose of the Janssen vaccine.

On certain sailings, due to local regulations, a guest who’s primary COVID-19 vaccination will be beyond 270 days at the time of disembarkation from their voyage must have a COVID-19 “booster” dose prior to embarkation to be fully vaccinated.

Vaccination requirements for both fully vaccinated and unvaccinated guests will be highlighted to guests approximately 30-days prior to sailing.

Müssen Gäste einen negativen COVID-19-Test vorlegen, um an der Kreuzfahrt teilzunehmen?
Testanforderungen (sofern zutreffend) werden Gästen etwa 30 Tage vor der Kreuzfahrt bekannt gegeben. Sie können je nach Impfstatus abweichen. Sollte vor der Kreuzfahrt ein Test auf COVID-19 erforderlich sein, liegt es in der Verantwortung der Gäste, diesen zu arrangieren und zu bezahlen.

Wie erfahre ich bei Kreuzfahrten, die länger als 30 Tage dauern, von den Anforderungen zu COVID-19-Impfungen oder -Tests?
We are closely monitoring the evolving global public health environment and to the extent any itineraries are affected, we will notify impacted guests in a timely fashion and update our booking requirements. Es können jederzeit zusätzliche Reiseeinschränkungen für bestimmte Nationalitäten und Länder aktiv werden, da sich die Lage der öffentlichen Gesundheit rapide ändern kann. Wir empfehlen deshalb allen Gästen, sich über die aktuellen Reiseanforderungen zu informieren.

Welche Dokumentation ist erforderlich, um meine COVID-19-Impfung nachzuweisen?
Als Nachweis für die COVID-19-Impfung gilt das Original-Impfzertifikat, das entweder von der ausführenden Gesundheitsbehörde oder vom Arzt des Gastes, der die Impfung durchgeführt hat, ausgestellt wurde. Wir akzeptieren jedoch auch ein Foto des Impfzertifikats. Electronic vaccination records will be accepted for residents of countries where electronic documentation is the standard issued form. Confirmation email of vaccination appointment will not be accepted.

Welche Dokumentation ist erforderlich, um einen negativen COVID-19-Test nachzuweisen?
Sollten aufgrund lokaler Richtlinien Tests erforderlich sein, müssen Gäste einen negativen COVID-19-Test von einem registrierten Testanbieter (auf Papier oder digital) vorweisen. Der Test muss innerhalb eines bestimmten Zeitraums vor der Einschiffung erfolgen und das Ergebnis auf der Reise mitgeführt werden. Im Hafen gibt es keine Testmöglichkeiten. Gäste, die kein negatives COVID-19-Testergebnis bei sich haben (sofern erforderlich), dürfen nicht eingeschifft werden.

Test result documentation must be provided in English and must include the following information:

• Ihren Namen, der mit dem Namen auf Ihren Reisedokumenten übereinstimmen sollte
• Your date of birth
• Das Ergebnis des Tests
• The date the test sample was collected
• The name of the test provider
• Die Bestätigung des verwendeten Testtyps

Sollte ich vor Beginn der Kreuzfahrt an einem Landprogramm teilnehmen, das von Regent Seven Seas Cruises organisiert wird, bietet Regent in diesem Fall COVID-19-Tests entsprechend den geltenden Testanforderungen vor der Einschiffung?
Gäste, die an Landprogrammen vor der Kreuzfahrt teilnehmen und nicht gegen COVID-19 geimpft sind, sind selbst für die Organisation und Bezahlung eines COVID-19-Tests vor Ankunft am Schiff verantwortlich.

Wie kann ich mich testen lassen, wenn ein negativer COVID-19-Test verlangt wird und keine Tests am Pier erfolgen können?
Die Website Test for Travel hilft Gästen dabei, eine COVID-19-Teststation vor Abreise von zu Hause oder auf Reisen zu finden. Bitte klicken Sie hier.

Additionally, we have partnered with Inspire Diagnostics to provide hassle-free, online testing for our guests from the convenience of their home or hotel they may be staying at prior to boarding our ship. Choosing this option will allow guests to receive an antigen test kit via mail, which they will self-administer while being proctored by a medical professional, with results back in about 10 minutes. Please click here for more information about Inspire Diagnostics.

Are face coverings required?
At this time, face coverings are strongly recommended but not required on board Regent ships.

We will continue to update our face covering policy as protocols evolve and change as policies are subject to local oversight of authorities in the jurisdiction(s) in which the ships are sailing. Should local regulations change, guests may be required to wear face coverings with short notice.

Please note, certain airlines and in-destination venues and public transport services may implement their own policies, independent to the local jurisdiction, and we therefore recommend guests to travel with a supply of face-coverings.

What happens if I don’t comply with health and safety requirements?
All guests and crew are required to comply with our health and safety requirements to protect everyone on board, at the terminal and at destinations we visit. Individuals who do not comply with requirements will be denied boarding or disembarked from the cruise.

Guests should refer to the Cruise Ticket Contract issue for their cruise for complete details.

Will I be required to take a COVID-19 test to disembark the ship? Will you offer testing to meet travel requirements for guests flying back to countries that require negative COVID-19 test results to re-enter the country post-cruise?
For those guests whose country requires a COVID-19 test (PCR or Antigen) to return home, COVID-19 tests are the guest’s responsibility to arrange and pay for.

• Should guests require assistance finding a COVID-19 testing location prior to departing home or while traveling, please click here to visit the Test for Travel website.

Bietet Regent COVID-19-Tests entsprechend länderspezifischer Testanforderungen für meine Heimreise, wenn ich an einem Landprogramm von Regent Seven Seas Cruises nach der Kreuzfahrt teilnehme?
For those guests whose country requires a COVID-19 test (antigen or PCR) to return home after a post cruise land program, COVID-19 tests are the guest’s responsibility to arrange and pay for.

Should guests require assistance finding a COVID-19 testing location prior to departing home or while traveling, please click here to visit the Test for Travel website.

Erhalte ich eine Rückerstattung, wenn ich vor der Reise positiv auf COVID-19 getestet werde und nicht an der Kreuzfahrt teilnehmen kann?
Gäste, die Ihre Kreuzfahrt vor Ankunft am Schiff, vor Verlassen Ihres Zuhauses oder auf dem Weg zum Schiff aufgrund eines positiven COVID-19-Tests stornieren müssen, sollten dies der Versicherung melden.

Müssen Gäste während der Kreuzfahrt auf COVID-19 getestet werden?
Gäste müssen unter Umständen auf Verlangen lokaler Behörden während der Seereise auf COVID-19 getestet werden. Guests would be responsible for the cost.

If I test positive for COVID-19 during a cruise and have to quarantine onboard during my cruise, will I receive a refund?
Guests who are quarantined onboard during their cruise and/or disembarked due to a positive COVID-19 test, immediate travel party or close contact as defined above should submit an insurance claim for trip interruption.

What happens if I test positive for COVID-19 during my cruise or at disembarkation?
Guests will only be tested while on board if they report symptoms consistent with COVID-19, and it is deemed a medical necessity by the ship’s doctor, unless testing is required to disembark due to local public health requirements.

If a guest tests positive for COVID-19 while on board, contact tracing will be performed in cooperation with the Security and Surveillance Team.

Sollten Gäste Symptome aufweisen, werden sie auf eigene Kosten von unserem Medizinteam am Bord behandelt und anschließend in ihrer Suite unter Quarantäne gestellt. Hinweis: Anti-viral Covid-19 therapeutics are readily available onboard and will be charged to the guests’ account. The length of their quarantine will depend on the severity of case, the number of days left in the voyage and if the guest(s) is symptomatic/asymptomatic. If the medical condition of the patient continues to deteriorate, the onboard medical team will determine proper course of action to safely disembark the guest(s) depending on the location of the vessel, and will engage Guest Relations team for follow up. Hospital and/or medical treatment after disembarkation will be at the guest’s expense.

Zeigen Gäste keine Symptome, werden sie lediglich in ihrer Suite unter Quarantäne gestellt. The length of their quarantine will depend on the severity of the case, the number of days left if the voyage and whether the guest remains asymptomatic or becomes symptomatic. Upon cruise completion, MedCon will arrange for the guest(s) and their travel party to be transferred to a local hotel for quarantining, in accordance with local health authority regulations, if quarantine was not completed while on board. If quarantine was completed on board, guest will follow standard disembarkation protocols. MedCon/Port Agent will manage arrangements for travel/transportation, once the Port Agent advises the guest(s) is cleared to travel home. MedCon/Port Agent are to settle all upfront payments with guest(s).

Will all guests traveling in the same suite be required to quarantine if one member of the party tests positive during the cruise or at disembarkation?
Guests traveling in the same suite as the confirmed COVID-19 positive case are considered close contacts and will receive an Antigen test for COVID-19. If the Antigen test is positive, a confirmatory PCR test will be given. If the Antigen test is negative, or if after a positive Antigen test the confirmatory PCR test is negative, the close contact will be able to continue to cruise. If the confirmatory PCR test is positive, the close contact will be quarantined and/or disembarked per standard operating procedure.

If a guest receives a positive COVID-19 test and is required to quarantine by local officials after disembarkation, Regent Seven Seas Cruises will not be responsible for any COVID-19 related costs and therefore we strongly encourage guests to purchase travel insurance that includes coverage for COVID-19.

Who is MedCon?
MedCon is a global medical consultant overseeing guests that are being housed in hotel accommodations shoreside. This includes boarding denial and medical disembarkations for all ports around the world. They will be responsible for daily case management for all guests (asymptomatic and symptomatic) to create a documented process for all cases encountered.

How have you extended your Health and Safety protocols to land?
We’re partnering with our local destinations and tour operators to provide a safe and healthy environment for our guests, according to protocols in each specific port.

Can I explore on my own while in port?
Guests are free to explore ports of call on their own or as part of a Regent organized excursion. Please keep in mind that this is dependent on local health authorities and the evolving regulations, which are subject to change.